Looking after your ghd cable
Damaged cables are one of the most common ghd faults we see. Simple habits that help yours last.
11 October 2026ReadFake ghds can look surprisingly realistic, but they can be dangerous. They use cheap components and lack the safety features of genuine ghds. We don't repair fake ghds for this reason. This general guide will help you spot them.
Genuine ghds have a flat style cable. Fake ghds usually have a round cable.
If you remove the cap on each side of the hinge, genuine ghds have a cross head screw on both sides. Fake ghds usually have a cross head on one side and a bolt head on the other.
Genuine ghds have a hologram label on the arm by the cable. Some fakes have a shiny label of some kind, and some genuine ghds have lost theirs, so this isn't a certain test on its own. It's useful alongside the other checks.
This is the surest check, but it isn't for everyone. Genuine ghds use specific components, a PIC controlled circuit board and screw mounted cables. Fakes are usually poorly made, with the cables soldered straight to the board and no PIC controller.
We can help you check. Fill in our booking form and choose "not sure" for the model. You'll get a reference number, and we can advise you by email before you post them. If fake ghds are sent to us, we don't charge for looking at them, and we can dispose of them or return them for the cost of postage.
Book online, post them to us and we'll diagnose the fault before you pay anything.

Damaged cables are one of the most common ghd faults we see. Simple habits that help yours last.
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